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Business continuity during the Covid-19 outbreak

The current situation with Covid-19 (Corona Virus) has everyone concerned. We want to assure all our contacts and customers that we will be available for IT and system support over the coming weeks.

Taking preventative action at home, work and in public can help slow down the spread of the disease. Therefore have put our emergency plan into action. For the foreseeable future, our service operations will be entirely virtual with every member of staff working from their home office. Find out more here.

Ever since we were founded in 2014, 23Technology has relied on virtual service desks and cloud systems rather than in-house infrastructure. Our mantra has always been 'work is something you do, not somewhere you go'. This virtual approach allows our support and technical engineers to work flexibly from anywhere, ensuring continuity of service for our clients. We are confident that our emergency plan will have zero effect on our operations as the service desk will be manned as normal on the usual number 0330 119 2023 and we will continue to have remote access to every device we support.

Helping others with their response

The possible disruption to the economy caused by Covid-19 is particularly worrying for small and medium-sized businesses. The option of working from home may seem operationally or financially out of reach for many organisations.

However, we can provide immediate and effective subscription-based solutions to mitigate the effects of a shutdown right now, using a hybrid cloud model. Within days, your users can access your systems and applications securely from personal devices or from low-cost, low-maintenance ICE devices such as Chromebooks.

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